Privacy Policy

Last updated on the 13th of December 2020.

Introduction

We at Dreams and Beyond Coaching Ltd respect your privacy. This Privacy Policy describes how your personal information is collected, used, shared, and protected when you visit or make a purchase from our website or engage with us on social media. It also explains your right to the information that we collect.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse our website.

We may also use “Essesntial Cookies”. These cookies help us run our website, improve your experience with our website and may allow content to load more quickly. We currently do not run any of the following: “Functionality Cookies”, “Social Media Cookies” an d “Advertising Cookies”.

Additionally when you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and PayPal accounts), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fufill any orders placed through our website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with our website, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We may partner with third party analytics companies that may also use cookies as described above or other tracking technologies to analyse visitor’s use of our website or mobile app and determine the popularity of the content and better understand online activity. We do not transfer or share your Personal Information with these third parties. However, in order to access our website you must consent to the collection and use of your information by these third party analytic companies. You should review their privacy policy and contact them directly if you have any questions.

– Google Analytics help us understand how our customers use our website. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Twitter: You can learn more about Twitter’s Privacy Policy at https://twitter.com/en/privacy. You can opt-out of Twitter’s internet-based ads by visiting: https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads. 
Facebook: You can learn more about Facebook’s Privacy Policy at: https://www.facebook.com/full_data_use_policy. You can opt-out of Facebook’s interest-based ads by visiting: https://www.facebook.com/help/568137493302217.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. We will endeavour to respond to any such requests within one month confirming receipt and outlining what follow-up actions will be taken and when. To update or delete your information, please contact us at [email protected].

Additionally, if you are a European resident we note that we are processing your information in order to fufill contracts we might have with you (for example if you make an order through our website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention
When you place an order through our website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Children Under 18

This website is not designed for use by children under age 18, and we do not knowingly solicit personal data from anyone under age 18. If you are under age 18, do not access or use our website. If you become aware that we have collected data of anyone under the age of 18, please contact us so that we can delete that data.

Emails and Marketing Communications

You may opt out of receiving future email correspondence from us or any third-party marketing communications or having your personal information used for marketing purpose. To change your communication settings contact us at [email protected].

Personal Data Breaches

A breach is considered any loss, alteration, unauthorised disclosure of, or access to, personal data. We will disclose any personal data breaches that might adversely affect your rights and freedoms without undue delay so that you can take appropriate action. Any notifiable breaches will also be reported to the UK’s Information Commissioner’s Office within 72 hrs. This includes breaches affecting the third party services identified in this privacy policy, where personal data is being held on our behalf.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.